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Frequently Asked Questions
Our expandable homes are designed for affordability and quick installation. Each unit includes a fully equipped kitchen, living area, bedrooms, and bathroom. All electrical wiring and plumbing are pre-installed at our manufacturing facility, allowing for a hassle-free setup upon delivery.
Yes, customization is available within the boundaries of our standard options, which are selected during the purchase process. This ensures flexibility while maintaining an efficient manufacturing process.
Yes, we provide nationwide delivery across Australia, bringing your expandable home directly to your specified location. For more details, please refer to our Delivery Rate.
We do not provide installation services directly but can recommend local installers in the Sydney area. We also provide a detailed installation guide. All electrical wiring and plumbing are pre-installed at our facility, so you will only need to connect the unit to the main power, water, and sewerage systems.
Our homes are designed for straightforward utility connections:
- Water: Connected using standard Australian plumbing methods
- Electricity: Requires a 15-amp power source, similar to caravan setups
- Sewerage: Requires connection to an existing mains or septic system
We recommend hiring licensed professionals to ensure proper installation.Our Expanders are built for comfort with excellent insulation. We use high-quality 50–75 mm EPS paneling for the walls and roof, combined with double-glazed windows throughout, ensuring a stable and comfortable interior year-round.
Our Expanders do not include a built-in hot water system or air conditioner unit, as the choice is highly personal and depends on your available power source. However, we can customise power point placement to suit your preferred unit.
Our expandable homes can be placed on various types of foundations, including slabs and piers. The appropriate foundation depends on factors such as local building codes, site conditions, and personal preferences. We provide a detailed footing diagram to simplify installation. It’s important to consult a professional to determine the best foundation for your site.
Our standard expanders do not fall under the Class 1a building category as defined by the Building Code of Australia (BCA). When paired with trailers, they may be considered caravans, which in some areas may not require council approval. However, it’s important to check with your local council before purchasing, as regulations vary.
Our upgraded Expander range now features a 2.4 m internal ceiling height throughout, it is compliant with building codes. For uses beyond transportable or temporary dwellings, we recommend consulting your local council to ensure all regulatory requirements are met.
Our expandable homes come with SAA electrical certifications and Watermark certification for plumbing, ensuring compliance with Australian standards. For full details, please visit our Certification Page.
Our Expanders are manufactured overseas to maintain cost efficiency and provide the best possible pricing for our customers. While production takes place offshore, all units are built to strict Australian standards to ensure quality, safety, and compliance.
Our standard turnaround time for the manufacture and delivery of our Expanders is approximately 8 to 12 weeks. However, please note that the turnaround time may vary depending on the type of Expander and any additional options you purchase.
A 50% deposit is required to secure your order, with the remaining 50% balance payable upon arrival notice.
Financing options for expandable homes are similar to those for traditional homes. Many lenders offer construction loans, mortgages, and other financing products for these types of homes. It's best to check with your financial institution for available options.
Yes, our homes meet local building codes and are designed to withstand various weather conditions, including heavy snow and strong winds. The materials and construction methods provide durability comparable to traditional housing.
We provide a 3-year warranty on the exterior structure and a 1-year warranty on the interior components, covering structural elements and installed systems.
Yes, our expandable homes are designed for mobility. If placed on a trailer, they can be transported to different locations. However, it is important to disconnect all utilities properly and secure the unit for transport. We recommend hiring professional movers for safe relocation.
Yes, we offer various optional extras, such as:
- Cladding system enhancements
- Pitched roof and gutters
- Exterior decking
For a full list of available extras options, please check our Product Brochure.